Condition


{{ trigger.output.amount > 1000 }}
{{ agent.output.sentiment === "negative" }}
{{ trigger.output.email.includes("@company.com") }}Determine if this customer message requires urgent attention based on:
- Keywords like "urgent", "emergency", "asap"
- Angry or frustrated tone
- Mention of high-priority issues
Context: {{trigger.output.message}}Condition 1: "If High Priority"
Mode: Manual
Expression: {{ agent.priority === "high" }}
Condition 2: "Else if Medium Priority"
Mode: Manual
Expression: {{ agent.priority === "medium" }}
Condition 3: "Else Low Priority"
Mode: Manual
Expression: {{ true }}Condition 1: "If is already a customer"
Mode: Prompt AI
Instructions: Check if {{trigger.email}} exists in our customer database based on {{http_request.customers}}
Condition 2: "Else if is not a customer yet"
Mode: Prompt AI
Instructions: Determine if this is a new prospectCondition 1: "If Needs Approval"
Mode: Manual
Expression: {{ trigger.amount >= 5000 }}
Condition 2: "Else Auto-Approve"
Mode: Manual
Expression: {{ trigger.amount < 5000 }}{{ trigger.amount > 1000 }} ✅ Simple, clear, no AI needed{{ trigger.status === "approved" }}
{{ agent.score > 80 && agent.verified === true }}
{{ trigger.email.includes("@company.com") }}
{{ trigger.tags.includes("urgent") }}